UptimeRobot Reviews
UptimeRobot Customer Reviews (14)
- Most recent
- Oldest
Verified Buyer
Verified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerUptimeRobot Customer’s Q&A
Payment Method
UptimeRobot accepts payments through various credit cards including Visa, Maestro, MasterCard, Discover/Novus, Diners Club, and American Express. Payments can be made for subscription fees, extra SMS or voice call credits, and other services.
For those using the free plan, extra SMS or voice call credits can be purchased separately. These credits do not renew automatically but can be refilled before running out.
To manage payment methods, users can log in to their account settings and update their credit card details. The payment process is secure and handled through a trusted payment processor.
In case of any payment issues, users are advised to contact their bank first to resolve potential problems.
For refunds, UptimeRobot offers a 10-day money-back guarantee on recent payments, ensuring customer satisfaction.
UptimeRobot FAQs
UptimeRobot Alternatives
Top 10 UptimeRobot alternatives:
- Better Stack Uptime - Known for its quick reactions to site issues and user-friendly interface.
- StatusCake - Offers comprehensive monitoring and detailed reports.
- Tianji - Provides reliable uptime monitoring with customizable alerts.
- Uptime Kuma - An open-source option with flexible monitoring capabilities.
- Pingdom - Popular for its real-time monitoring and performance insights.
- Freshping by Freshworks - Simple tool for uptime and performance monitoring.
- Uptime.com - Notifies users via SMS or email if a website is down.
- Site24x7 - All-in-one cloud monitoring service for various applications.
- Datadog - Offers detailed analytics and monitoring solutions.
- LogicMonitor - Known for its comprehensive monitoring and alerting features.
UptimeRobot Return Policy?
UptimeRobot offers a refund policy that allows customers to request a refund within 10 days of their last payment if they are not satisfied with the service or features. This policy applies to both subscription fees and extra SMS or voice call credits purchased.
To request a refund, customers need to contact UptimeRobot's support team within the specified timeframe. It's important to note that any subscription fees paid in advance will not be refunded unless the payment was made within the last 10 days.
For payments made in the last 10 days or less, only those payments are refundable. This policy ensures that customers have a limited window to evaluate the service and decide if it meets their needs.
If there is any issue with the payment, customers are advised to contact their bank first to resolve any potential problems before reaching out to UptimeRobot's support team.
In summary, UptimeRobot's return policy provides a 10-day window for refunds on recent payments, ensuring customer satisfaction and addressing any concerns promptly.
How To Open A UptimeRobot Account?
To open an account on UptimeRobot.com, follow these steps:
- Visit the UptimeRobot website.
- Click on the "Sign Up" button.
- Provide a valid email address and set a password.
- Confirm the email address by clicking on the verification link sent to the provided email.
- Log in to the account using the email and password.
Once logged in, users can start setting up monitors and configuring alerts as needed.
Explore Similar Stores
See All Stores
